Not diggin' your piece? No problem! We allow a 14 day return policy from the time you receive your piece. Return your piece and be refunded for the total product price that you paid minus the shipping cost. Please include your name and order number with the return package. We don't currently cover the cost of return shipping. Please email us if you are deciding to return an item for a refund.
Any order discrepancies must be reported within 10 business days.
We are not responsible for items delivered to an incorrect address supplied by the customer! Please double check that info at checkout. If an item is deemed undeliverable and returned to us due to the customer providing an incorrect address, we will totally ship the item back your way with a corrected address, but the customer incurs those additional shipping fees.
Received a damage product? We are so sorry! Please contact us within 10 days of receiving the item for us to correct the order for you! Email firstname.lastname@example.org
Please treat your product with love and care! The crystals used in many of the designs are raw from nature and therefore can be a bit fragile. Damages caused by improper care are not our responsibility.
Want to exchange your piece? Love your piece, but not crazy about how it looks on ya? (Even though it probably looks AMAZING) You can definitely exchange your piece for another item of lesser or equal value or pay the difference for a different piece that costs a bit more! The customer will have to pay new shipping costs as well.